The COVID-19 pandemic demands healthcare collaboration on an unprecedented global scale. Sharing, coordinating and collaborating healthcare information is critical for a timely and effective clinical response—one we desperately need. To do this, healthcare facilities must rely on information and communication technology systems—yet both are disparate and separate– meaning, without coordination, the data cannot be used to conclude useful and coherent lines of activity (integrated activity units). The integrated activity units then combine in ways to address larger problems with relationships and interdependencies too complex to manage with conventional systems. This gap compelled healthcare facilities to develop NASA-style “command center” to coordinate and manage all clinical and non-clinical activities. The command center provides the next level of data collection and coordination to track and monitor all events, boosting resiliency in the system.
Read on to learn how healthcare command centers are serving as collaborative communication hubs and becoming an essential operational ingredient.