Posts about Interiors

The Return on Investment of Design is Here: CX Design

Do you ever wonder why it’s easier for us to remember a terrible customer experience over a great one? The markers of a great customer – or patient, or guest or employee – experience aren’t the moments that “spark joy,” educate or “delight” – rather, the greatest customer experiences are those that you don’t notice […]

Read More

Retail Re-invention: Five Questions to Ask

It is a truth universally acknowledged, even to those of us who make a living designing them, that the traditional enclosed shopping center has courted better prospects. The conventional dumb-bell mall is a development model that has cried out for re-invention for at least the last decade (some would claim longer), and the need for […]

Read More
CRTKL Ballston Quarter Food Hall Exterior Front

Saving the American Mall in 5 Steps

CallisonRTKL Vice President Marc Fairbrother explains how struggling American malls can turn it all around When we talk about retail and shopping malls in 2019, the words “struggling,” and even “apocalypse” come to mind. The truth is that the American mall is not dead. In fact, the most successful malls are hotter than ever with […]

Read More

Design News You Can Use: April 2019

Looking for a dose of design news you can use? In this edition, Workplace Strategist Jake Devost shares a recap of the bi-weekly Workplace Wrap-Up newsletter from CallisonRTKL’s office in Washington DC. This month we learned about the rise of coworking, digital transformation woes, the debate over privacy and surveillance. These stories are sure to […]

Read More
CRTKL Workplace News Feb. 2019

Design News You Can Use: Your Monthly Workplace Briefing February 2019

Looking for a major dose of design news you can use? In this edition, Workplace Strategist Jake Devost shares a recap of the bi-weekly Workplace Wrap-Up newsletter from CallisonRTKL’s office in Washington DC. This month we learned about managing workplace distractions, practicing optimal posture, designing for outer space, and better analytics for organizational leadership. These […]

Read More